Community Profile

Name of Committee: Toronto Seniors Strategy Accountability Table
Population: 2,794,356 (2021)



  • The work of the Toronto Seniors Strategy is funded by:
    • Municipal core funding (through the City of Toronto’s Seniors Services and Long-Term Care Division) for the staff complement required for coordination, oversight and evaluation of the Strategy and Seniors Strategy Accountability Table.

    • City staff outside of the lead City division also participate meaningfully relative to the respective program area.

Grant funding (e.g., New Horizons for Seniors program) was secured for specific recommendations in the second Toronto Seniors Strategy.

This profile was updated in January 2024.


Age-Friendly Program Description

To date, the City of Toronto has developed two Toronto Seniors Strategies. The Toronto Seniors Strategies have advanced key City initiatives that support the quality of life, social participation, access to services, and overall well-being of seniors.

Toronto Seniors Strategy Version 1.0 (2013-2017) was adopted by Council in 2013 with 91 recommended actions grouped under the eight World Health Organization (WHO) age-friendly domains. Of the original 91 recommendations, 90 were acted upon within the term of the Strategy, and one was carried forward into the City’s second Toronto Seniors Strategy. Toronto Seniors Strategy 2.0 (2018-2022) was adopted by Council in May 2018 with 27 recommendations. The recommendations were grouped into five domains: health, housing, transportation, employment and income, and access to information. By the end of the second Toronto Seniors Strategy’s term, 24 of the 27 recommendations had been fully implemented, with three recommendations partially implemented.

The development, implementation, and evaluation of Toronto Seniors Strategy 2.0 was supported by the Seniors Strategy Accountability Table. This table is comprised of staff from City divisions and agencies, advocacy and planning organizations, community and social service providers, provincial and national partners, seniors and caregivers, health

system partners, and research partners. Through this table, City staff, community members, and health and community partners work together to oversee the implementation of the Toronto Seniors Strategy.

The City of Toronto is exploring opportunities to develop a third Toronto Seniors Strategy.

Current and Completed AFC Projects, Programs and Initiatives

Outdoor Spaces and Public Buildings

  • Installation of new senior-friendly fitness equipment in 14 parks between 2020 and 2022
  • The 2021 Missing Link Sidewalk Program completed construction on 13 projects spanning a total of 3.6km of new sidewalk.


  • Developed and launched a new public awareness campaign to advance a culture of respect and civility for the benefit of seniors and other riders on Toronto’s public transportation vehicles.
  • Installation of additional Seniors Safety Zones in conjunction with the Road Safety Plan, in collaboration with the Vision Zero Strategy.
  • The Toronto Transit Commission permanently implemented a Travel Training program to support seniors and persons with disabilities with expert training to improve the skills and confidence needed to use the Toronto Transit Commission.


  • The City of Toronto’s HousingTO Action Plan 2020-2030 was approved, setting specific targets to support seniors and Toronto’s ageing population.
  • Expansion of the Toronto HomeShare program.
  • Two new homeless shelters for seniors have opened in Toronto since 2018.
  • Support seniors experiencing homelessness to move to permanent rent-geared-to-income in partnership with Toronto Community Housing and Toronto Seniors Housing Corporation through the Rapid Rehousing Initiative.

Social Participation

  • Digital Life Skills Training (At Toronto Libraries)
  • Making Connections (Meetings held in neighbourhoods with a high density of seniors to discuss local resources available in the community)

Respect & Social Inclusion

  • Workplace Anti-Ageism campaign through Toronto for All, implemented in 2019.
  • Developed and launched the Leading and Learning with Pride ToolKit and accompanying facilitator-led workshops.
  • Development of a seniors-inclusive training curriculum for the Toronto Police Service

Civic Participation & Employment

  • Co-creation of the Toronto Directory for Seniors and Caregivers, with over 10,000 print copies distributed by the end of 2022.
  • Host senior’s active living fairs across the City to facilitate outreach and communication of the range of services available for seniors.
  • Digital literacy programming and support to residents of 16 Toronto Seniors Housing Corporation buildings.
  • Pilot and roll-out of the Seniors Digital Literacy Program, led by Toronto Public Library.
  • Development of a new Resource Guide to support employment and social services caseworkers to better support seniors
  • Assisted low-income seniors or those with disabilities through the Property Tax Increase Cancellation program (7,809 in 2020, 5,602 in 2021), and Deferral Program (1,274 in 2020, 729 in 2021)

Community Support & Health Services

  • Access to free dental health services for low-income seniors through Toronto Public Health is expanded.
  • Provincial funding was secured for eight additional Seniors Active Living Centres in Toronto in 2018.
  • Expansion of the Toronto Paramedic Services’ Community Paramedicine Program, including the rollout of COVID-19 vaccines to homebound seniors.
  • Collaboration with the Alzheimer’s Society to create the Toronto Caregiver Strategy and accompanying Care Partners Perspective Toolkit.
  • FoodShare’s Mobile Good Food Market and COVID-19 Emergency Good Food Box served six senior social housing sites across the City during the pandemic.